Thursday, December 10, 2009

3 Hours Later

Holy cow! This afternoon I decided that I would go to Walmart to get my parent's Christmas presents done. I get there at 5pm to make photo books. I go up to the machine to figure out which pictures and layout that I want. I get done with the first book and am waiting around to ask if they bind the pages together to make the book. NO ONE IS AROUND TO HELP! I stand around for about 20 to 30 minutes and then go over to the electronics section because sometimes they end up helping when no one is in the photo department to help. NO ONE IS AROUND TO HELP! So I decide to finish the other photo book. While finishing up with the second book along comes the person who works in the photo department back from his break. We both make eye contact with one another. But he comes and then he goes. By this time it is already 6:30pm and I have finished both pages to have the books be bound. I stand around waiting for the guy to return, it is getting onto 7pm. He finally comes back and says, "Sorry". SORRY???!!! Are you insane??!!! He obviously was done with his lunch break 30 minutes ago and half an hour later decides to grace me with his presence again??!!
I tell him that I would like the pages to be bound. He tells me that they don't do that there. By this time I am getting upset. Of course they do it there other wise the store wouldn't be advertising that it did. So another 10 minutes goes by while he goes to check that they do indeed bind the pages. It then takes him 25 minutes to figure out how to bind the pages and finsh both books for me.
He goes to get the price for me....$49. I am not paying that amount for those two books when I have been waiting for so long. I talk to the manager and tell him my complaints of waiting for so long......AND......happily 3 hours later only pay the price of $20 for both!!!!!

2 comments:

Kaitlyn said...

Geez, that is a ridiculous wait! I am really glad you stuck up for yourself and got that great deal! It's amazing what speaking up can do!

Jody said...

Yes, I was proud of myself for speaking up. I almost ended up just walking out of there with my prints to take them somewhere else to be bound.